For plumbers
What are missed calls actually costing you?
Every call that goes to voicemail after hours is a homeowner who dials the next plumber instead. Put in your own numbers and see the year’s total.
After hours, on a job, or asleep — calls that hit voicemail.
A typical paid job — repair, install, or callout.
The share of missed calls that were real, bookable work.
At your numbers, you’re losing
$40,950
a year — $3,412 a month — walking to the next plumber on Google.
8
jobs a month going elsewhere
$788
lost every week
Duskworth starts at $499/mo. Catch just 2 jobs a month and it’s paid for. At your numbers it’s catching closer to 8.
These are estimates from your inputs. The free week gives you the real number — on your own line.
How the math works
No black box — the calculation is deliberately simple, so you can argue with it. Three numbers you control:
- The calls you miss in a week. Not every call — just the ones that hit voicemail because you were on a job, asleep, or it was a Sunday.
- What an average job is worth to you. A repair, an install, a callout — your real average, not your biggest day.
- How many of those missed calls were real work. Wrong numbers and tire-kickers don’t count. This is the share that would actually have booked.
Multiply them out and you get jobs lost per week, then per month, then per year. That’s the figure at the top — the revenue that quietly leaves for a competitor because nobody picked up.
Why the real number is usually higher
A missed call isn’t a missed message — it’s a missed customer. When a pipe lets go at 11 p.m., the homeowner doesn’t leave a voicemail and wait. They hang up and call the next name on Google, and once another plumber has been in their basement, you’ve usually lost not just that job but every repeat and referral that would have followed it. The estimate above only counts the first job. The lifetime number is bigger.
It also cuts the other way: you only need to catch a small fraction of those calls to come out ahead. At a typical job value, catching one or two emergencies a month covers the entire cost of answering every call, every night.
The honest version
These are estimates. The only way to know your real number is to measure it on your own line — which is exactly what the free week is for. Duskworth answers every call for seven days, books the routine work for morning, and texts you a transcript of each one, so at the end of the week you’re looking at the actual count of calls you’d otherwise have lost — not a slider.
Want the longer argument, with where the numbers come from? Read the full breakdown of what missed calls cost a plumbing business.
Stop the leak
The calculator is a guess. The free week is the real number — Duskworth on your line, catching the calls you’d have lost, for seven days.
No setup fee · Free for 7 days · Cancel anytime