After-hours answering for plumbers
When a pipe bursts at 2am and you can’t pick up, the caller doesn’t leave a voicemail — they call the next plumber. Duskworth answers for you, sorts the real emergencies, and only wakes you for the jobs worth getting out of bed for.
No setup fee · Free for 7 days · Cancel anytime
The product, live
Two real calls, recorded on the live line — the one that wakes you, and the one that doesn’t. Muffled voices, echo, background noise — Daniel works through all of it and still transcribes at close to 97% accuracy.
Water rising at 2 AM — hear Daniel take command and get the owner moving.
The real call — recorded on the live Duskworth line, unedited. Caller details fictional.
Demo of two real recorded calls. A 2am emergency: Duskworth’s assistant Daniel answers a caller whose basement is flooding, collects the address and callback number, gives safety advice, and alerts the owner to call back within 30 minutes. And a 10pm new-house repair request: the caller pushes for same-night service, and Daniel politely holds the owner’s rules and books it for 8 in the morning instead. Press the play button to hear each recording.
Answers 24/7, 365 days
~97% transcription accuracy
Set up in under a week
Built in Waterloo, Ontario
Your side of it
Your caller talks to Daniel. You get exactly two things: a wake-up that’s worth it, and a morning that’s already sorted.
Tonight
2:14AM
Emergency — basement flooding
145 Columbia St W · water rising fast. The caller’s expecting your call back.
Tap to call back →
The only thing that wakes you.
Tomorrow
7:00AM
While you slept
3 transcripts saved · every caller kept
The rest happened while you slept.
Triage
Most plumbers stop answering at night because most night calls aren’t worth it. Duskworth fixes exactly that.
Burst pipe, flooding, sewage backup, no water at all — the big emergencies. Duskworth reaches you immediately so a four- or five-figure job doesn’t go to the next plumber on the list.
Your phone rings now · details already logged
A dripping tap or a slow drain doesn’t need a 3am call. Duskworth takes the details, books it for first thing, and lets you rest. The customer’s still yours.
You sleep · the job’s on tomorrow’s board
Defaults shown — you set the rules with us during your setup week.
Setup
Set up in under a week. No new phone. No new app.
When you can’t pick up — after hours, on a job, asleep — calls route to your Duskworth assistant instead of voicemail.
A natural, human-sounding assistant answers, finds out what’s wrong, and figures out how urgent it really is.
A real emergency rings your phone now. Everything else is logged and booked for morning, details waiting for you.
From the founder
Duskworth is built and run from Waterloo by me, Addy — a computer science student at the University of Waterloo. There’s no call centre and no sales team. When you sign up, I configure your line myself, test it with you before it ever takes a real call, and you get my direct number.
— Addy
Founder, Duskworth · University of Waterloo
Straight answers
Pricing
Less than a part-time receptionist — working 24/7. Every monthly plan starts with a free 7-day trial.
One after-hours burst pipe is a four-figure job. Every plan costs less than missing one a month.
Starter
For getting started
$499/mo
250 calls · 700 min
≈ $2.00 / call
$0 today — charged only if you keep it after day 7
Pro
For steady solo work
$999/mo
600 calls · 1,600 min
≈ $1.67 / call
$0 today — charged only if you keep it after day 7
Plus
For busy operators
$1,299/mo
900 calls · 2,400 min
≈ $1.44 / call
$0 today — charged only if you keep it after day 7
Fleet
For crews & multi-truck
$1,999/mo
1,400 calls · 3,500 min
≈ $1.43 / call
$0 today — charged only if you keep it after day 7
Rather talk it through before you click a checkout link? Talk to Addy first.
* The 7-day trial is a setup week. Days 1–5 we configure everything for your business; days 6 and 7 it runs live and the verdict is yours. Cancel before the week ends and you pay nothing — we keep the offer this simple because after two days of live calls, nobody wants their voicemail back. Past the trial, payments are non-refundable once you’ve used the service — see our refund policy. Prices in CAD.
Past your allowance, extra calls bill at 3× your plan’s monthly per-call rate — and we’ll always tell you before anything extra is charged.
Multiple locations or higher volume? Talk to us.
Talk to Addy
Leave your details and Addy will reach out within a few hours to answer any questions and get you set up personally.
Prefer to talk it through? Book a 30-minute call
Worth a read